Tag: crm

  • 10 common business card mistakes

    I’ve just come back from a two week business development campaign with a client where I collected about 100 business cards through one to one meetings and event attendance. I then went back to my office and spent 10 minutes scanning every card for import into my contact list and the organisation’s CRM system. I…

  • Open Source & Free CRM

    I’m connected to Jodie Benveniste of Parent Wellbeing via LinkedIn . I’m not exactly sure how we met (She’s in Adelaide, I’m in Melbourne) , but I think it was because she read some of my articles and liked them. And because I have kids, I read some of hers. Anyway, she sent me an…

  • Newslettah!

    2000 I was running a multimedia business called Carradale Associates and had the opportunity to vend it into a new IT support business. I pretty much let all the contractors I was employing go, other than the oldest one who I really wanted to look after. Unfortunately he and I had a difference of opinion.…

  • Everyone can be in business

    About once a month I go to the movies with a mate of mine, a kind of very tame boys night out.  Anyway, whilst we were having a beer after the movie he mentioned to me that he had run into a women who owns a couple of hair dressing salons in the UK.  Apparently…

  • Why Free CRM makes me happy

    I got an email from FreeCRM today. Free means that it costs nothing (but if you want the really good bits you have to pay $US14.95 per month per user!). CRM means customer relationship management or, in plain English, a database of customer details, records and contacts that does cool stuff such as remind you…